Need help with error log entries

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cjcatalano
Posts: 2
Joined: Tue Feb 22, 2022 9:17 pm

Need help with error log entries

Post by cjcatalano » Tue Feb 22, 2022 9:23 pm

Hi all,
Our hosting provider migrated our server over the weekend. As a result we've had some issues with Dada Mail. At first no one could send a message to any of the lists. They would get a bounce back with a message indicating 'pipe to' and then the url of the list and then failed local delivery. Then I tried to log into the admin and I got a 500 error. I reported all of this to the hosting provider and didn't have any answers. Today all of a sudden people can send messages and I can log into the admin portal! However, it seems like every interaction is causing the following entry into the error logs. Can anyone make sense of this:

[Tue Feb 22 16:11:30 2022] mail.cgi: Can't locate JSON.pm in @INC (@INC contains: ../../../ ../../../DADA/perllib ../../ ../../perllib ../../../../ ../../../../perllib ../../../perllib ../../DADA/perllib ./ ../ ./../../DADA ../../DADA ../perllib /home/bsatroop/public_html/dada/../DADA/perllib /home/bsatroop/public_html/dada/../../ ../DADA /home/bsatroop/public_html/dada/../../../ /home/bsatroop/public_html/dada/../ /home/bsatroop/public_html/dada/DADA/perllib /home/bsatroop/public_html/dada/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /home/bsatroop/perl5/lib/perl5 /home/bsatroop/perl5/lib/perl5/x86_64-linux-thread-multi /home/bsatroop/perllib /home/bsatroop/perl/home/bsatroop/public_html/dada/DADA/perllib /home/bsatroop/perl/home/bsatroop/public_html/dada/ /home/bsatroop/perl/usr/local/lib64/perl5 /home/bsatroop/perl/usr/local/share/perl5 /home/bsatroop/perl/usr/lib64/perl5/vendor_perl /home/bsatroop/perl/usr/share/perl5/vendor_perl /home/bsatroop/perl/usr/lib64/perl5 /home/bsatroop/perl/usr/share/perl5 /home/bsatroop/perl. /home/bsatroop/perl/home/bsatroop/public_html/dada/../DADA/perllib /home/bsatroop/perl/home/bsatroop/public_html/dada/../../../ /home/bsatroop/perl/home/bsatroop/public_html/dada/../../ /home/bsatroop/perl/home/bsatroop/public_html/dada/../ /home/bsatroop/perl/home/bsatroop/perl5/lib/perl5 /home/bsatroop/perl/home/bsatroop/perl5/lib/perl5/x86_64-linux-thread-multi /home/bsatroop/perl/home/bsatroop/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/DADA/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/ /home/bsatroop/perl/home/bsatroop/perl/usr/local/lib64/perl5 /home/bsatroop/perl/home/bsatroop/perl/usr/local/share/perl5 /home/bsatroop/perl/home/bsatroop/perl/usr/lib64/perl5/vendor_perl /home/bsatroop/perl/home/bsatroop/perl/usr/share/perl5/vendor_perl /home/bsatroop/perl/home/bsatroop/perl/usr/lib64/perl5 /home/bsatroop/perl/home/bsatroop/perl/usr/share/perl5 /home/bsatroop/perl/home/bsatroop/perl. /home/bsatroop/perl./ /home/bsatroop/perl../DADA /home/bsatroop/perl../ /home/bsatroop/perl../../ /home/bsatroop/perl../../DADA /home/bsatroop/perl../perllib /home/bsatroop/perl../../../ /home/bsatroop/perl../../../DADA/perllib /home/bsatroop/perl../../perllib /home/bsatroop/perl../../../perllib /home/bsatroop/perl./../../DADA /home/bsatroop/perl../../DADA/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/../DADA/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/../../../ /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/../../ /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/../ /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl5/lib/perl5 /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl5/lib/perl5/x86_64-linux-thread-multi /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/DADA/perllib /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/public_html/dada/ /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/local/lib64/perl5 /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/local/share/perl5 /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/lib64/perl5/vendor_perl /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/share/perl5/vendor_perl /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/lib64/perl5 /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl/usr/share/perl5 /home/bsatroop/perl/home/bsatroop/perl/home/bsatroop/perl.) at /home/bsatroop/public_html/dada//DADA/App.pm line 886.
[Tue Feb 22 16:11:30 2022] mail.cgi: at DADA/Mail/MailOut.pm line 5.
[Tue Feb 22 16:11:30 2022] mail.cgi: DADA::Mail::MailOut::__ANON__('Can\'t locate JSON.pm in @INC (@INC contains: ../../../ ../.....') called at /home/bsatroop/public_html/dada//DADA/App.pm line 886
[Tue Feb 22 16:11:30 2022] mail.cgi: DADA::App::admin_menu_notifications('DADA::App=HASH(0x1a3ffb0)') called at /home/bsatroop/public_html/dada/DADA/perllib/CGI/Application.pm line 143
[Tue Feb 22 16:11:30 2022] mail.cgi: eval {...} called at /home/bsatroop/public_html/dada/DADA/perllib/CGI/Application.pm line 142
[Tue Feb 22 16:11:30 2022] mail.cgi: CGI::Application::__get_body('DADA::App=HASH(0x1a3ffb0)', 'admin_menu_notifications') called at /home/bsatroop/public_html/dada/DADA/perllib/CGI/Application.pm line 191
[Tue Feb 22 16:11:30 2022] mail.cgi: CGI::Application::run('DADA::App=HASH(0x1a3ffb0)') called at /home/bsatroop/public_html/dada/mail.cgi line 26

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dadamail
Site Admin
Posts: 55
Joined: Fri Nov 29, 2019 10:47 pm
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Re: Need help with error log entries

Post by dadamail » Fri Mar 04, 2022 8:55 pm

Are you using a recent version of Dada Mail?
Justin J
Creator, Dada Mail

cjcatalano
Posts: 2
Joined: Tue Feb 22, 2022 9:17 pm

Re: Need help with error log entries

Post by cjcatalano » Sun Mar 06, 2022 8:02 pm

We're on 11.12.2

dadamail wrote:
Fri Mar 04, 2022 8:55 pm
Are you using a recent version of Dada Mail?

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