Dadamail blocking new subscriptions

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Joined: Tue Jan 02, 2024 7:35 pm

Dadamail blocking new subscriptions

Post by kadeepro » Tue Jan 02, 2024 8:36 pm

I have been using Dadamail for years.
I just recently had to switch servers and reinstall Dadamail on the new server. I went with a fresh install of the latest version using my existing database. I thought I tested new email signups and it was working. I haven't gotten any new signups in a week and a customer today informed me he was getting a blocked message. I tested it with the same results. nether email was on the black list.

This is the message being received. by anyone who tries to register an email to my list.

Your email address or location has been blocked from using this app.

If you would like to receive more assistance, please email the list owner with your problem.

How do I fix this problem?

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Re: Dadamail blocking new subscriptions

Post by dadamail » Wed Jan 10, 2024 11:59 pm

Is there any more information being printed in the error log?

This error pops up when either the Stop Forum Spam check is failing, or the suspicious IP Activity check is failing. You may want to see if either are enabled in your settings (in Mailing List: Options), and disable them temporarily.
Justin J
Creator, Dada Mail

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